NEWS & SELLER INSIGHTS

Etsy CEO addresses friction of AI vs. human creativity

Tools & product discoverySource published 1 min read

What happened

The e-commerce marketplace saw active buyers in Q3 grow for the first time in two years and is utilizing AI to improve product recommendations.

Based on the update from Retail Dive.

Keep the product information behind the technology accurate.

New commerce tools are most useful when they solve a specific problem in your current operation. Identify the task you want to improve before adding another integration or changing the way your team works.

Accurate product information is a practical starting point when discovery or shopping tools change. Review titles, attributes, variants, availability and delivery details across the places your products appear. Automation should be working with information your business can stand behind.

Pilot a change on a limited set of products or tasks and keep a way to review the output. Check whether the tool fits your marketplace requirements and existing processes before making it a wider part of your operation.

A practical next-step checklist

  • Define the actual task the tool should improve.
  • Check the accuracy of your catalog and inventory information.
  • Run a small pilot and review the output before expanding.

Put the next step into practice.

Discuss how Etsy support could fit your products and current priorities.

Explore Etsy

Source reference: Retail Dive (opens in a new tab)The news brief uses the publisher’s feed summary. Our take and checklist are general EcomTrades guidance.

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