Last updated: October 2026
1. Overview
EcomTrades ("we," "our," or "us") provides ecommerce marketplace management, category approval assistance, Florida-based 3PL warehouse services, and custom software development. This Privacy Policy explains how we collect, store, and process information when you visit www.ecomtrades.com or communicate with our team.
2. Information We Collect
We only collect information necessary to provide services and answer enquiries. This includes:
- Contact Information: First name, last name, email address, phone number, and company or store name submitted via our enquiry form or WhatsApp.
- Project & Store Details: Information you voluntarily share about your marketplace accounts, product categories, fulfillment requirements, or technical development needs.
- Communication Records: Messages, emails, and notes exchanged during project scoping, quotes, and account management.
3. How We Use Your Information
We use your information strictly to:
- Respond promptly to your project enquiries and prepare tailored service proposals.
- Deliver agreed marketplace management, ungating guidance, warehousing, and development support.
- Communicate operational updates, shipment notifications, and account progress.
- Comply with applicable legal, security, and tax obligations.
4. Seller Confidentiality & Account Protection
We treat all client marketplace data—including product suppliers, catalog details, margin data, and seller account credentials—as strictly confidential business information. We do not sell, rent, or monetize client data with external marketers, advertisers, or third-party data brokers.
5. Third-Party Platforms & Services
When providing marketplace management, we interact directly with official platforms (Amazon Seller Central, Walmart Seller Center, eBay, Etsy, Temu) upon your authorization. Each marketplace operates under its own privacy policies and terms of use.
6. Data Retention & Security
We implement appropriate technical and organizational security measures to protect your submitted data. Information is retained only as long as needed to maintain our business relationship or satisfy regulatory requirements.
7. Contact Us
If you have any questions about this Privacy Policy or wish to review, update, or remove your submitted contact details, please contact us at:
Email: hello@ecomtrades.com
Phone: +1 (737) 221-0534 · +1 (561) 759-4566
Location: Florida, USA